Terms & Conditions

Terms and Conditions

"Some of the images we display on our site have been provided under licence by our supplier(s) and are protected by copyright law. No images or associated product descriptions may be copied and used elsewhere in any media for any purpose whatsoever, without the specific written permission of the copyright holder." We also advise that images on our site are subject to copyright law whether supplied by us (serendipity moon) or by our suppliers. Please do not copy any image on our site unless you have express permission from us. Thankyou

We try our best to describe our products as accurately as possible, however we cannot assure that product descriptions or any content within this site are error-free. We offer a 7 day no quibble money back guarantee on our products. We cannot accept items which have been damaged in transit, our packaging is excellent to ensure that no breakages occur. If you wish to claim against breakages in transit we advise you to pay extra for recorded delivery. It is very rare for items to be lost or broken.
Please keep in mind that the items may appear larger in pictures, as we have tried to show as much detail of the products as possible, please always check the size or measurement in the product descriptions. Colours shown on your monitor may also be slightly different from the actual colour of the products.

If you received any of our products that are not as described, you can return them in unused, original condition.


Disclaimer

To the fullest extent permitted at law, Serendipity Moon is providing this web site and its contents on an "as is" basis and make no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Serendipity Moon does not represent or warrant that the information accessible via this web site is accurate, complete or current. Price and availability information is subject to change without notice.

Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Serendipity Moon nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

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WARNING Keep all incences, herbs, powders, essential oils and other potentially dangerous items away from children and animals.


You as the customer have the full responsibility for incorrect use or misuse of our products.

please note also that crystals are beautiful objects and extremely attractive and therefore can be to children, swallowing can pose a serious choking hazard so please keep crystals and gemstones away from children.